So i looked at the log files on the machine that has the SQL database instance, C:\ProgramData\Veeam\Backup\VeeamGuestHelper_XXXXXXXXX.txt and found this:ġ6-09-2016 22:19:08 3528 Using account DOMAIN\Veeam_Serviceġ6-09-2016 22:19:08 3528 Database master: failed to truncate transaction logs. This normally means that the account used for Application Aware backup is not a member of the role "sysadmin" on the instance, but I check and it was "sysadmin". I had a customer that contacted me to day because he got a warning that Veeam Backup was "Unable to truncate Microsoft SQL Server transaction logs.Details: Failed to process 'TruncateSQLLog' command.įailed to truncate SQL server transaction logs for instances: BI See guest helper log."
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